Some of you may have noticed that if you use the official Twitter clients, photos that I tweet from my pic.gs personal photo sharing site are being embedded into tweets – just like the photos from pic.twiter.com and other much larger sites (click to enlarge). If you enjoyed this blog post you may like other [...]
I’ve been wondering why lately I have been receiving additional emails from Twitter – mostly about things I am not interested in. Turns out Twitter are the latest culprits who “pre-tick” marketing preference boxes – see below I’m just not sure why Twitter feels the need to pre-tick this stuff – why not send out [...]
UPDATED: 8 October 2012 Have you received a DM message like this recently? or this In each case you haven’t had your account “hacked”, but one of your friends has, and a spammer has got hold of their account via a fake Twitter login page. This actually happened to a friend of mine recently so [...]
It is encouraging to see a number of public utilities starting to embrace the use of twitter to report outages and faults. Recently I blogged on the use of SMS to report faulty traffic lights in London. Over the past few days I have again chalked up another social media success story, with twitter winning [...]
A trick I have been using with my large corporate clients who are nervous about unleashing their teams onto twitter for customer service is to setup a safe training environment using Yammer . Yammer is essentially a corporate version of twitter, which is completely private as you need to log in with your corporate email address [...]
Both Lucy Kellaway (whom I have never met but would like to) and Jonathan Salem Baskin (with whom I shared an enjoyable dinner in London a few months ago) have written excellent pieces on the use of twitter for customer service. I also wrote a piece about this 12 months ago. Jonathan talks in his [...]
Please feel free to retweet this via http://tr.im/twitterpitch The lovely Janaina Pilomia from Forum Nokia was kind enough to loan me a brand new Nokia N97 for blogging at the Mobile 2.0 Conference in Barcelona in June. The device was put to good use, and is now looking for a new home. Nokia are prepared [...]
On Saturday 4th July, I visited the Wimbledon Championships as a guest of IBM, in relation to a book I am writing on the business use of twitter (more on this in an upcoming post). IBM, in conjunction with their advertising Agency Ogilvy has served up three brilliant applications for the 2009 Wimbledon Championships. You [...]
Over at Sky News, there is an interesting report on how Dell and others are making real money from twitter. Quoting from the story: Dell embraced social media in 2007, and set up their @DellOutlet account to advertise discounts on refurbished products. It also publishes promotions exclusive to 600,000 Twitter followers. Dell now has a [...]
I picked up a well written, if not quite cynical piece from Richard Glover in the Sydney Morning Herald about this new “twitter fad”. His subject was “You could bring back the hula hoop if you found a way of connecting it to the net ” In the piece, Richard suggests “Twitter is a social [...]
If you use twitter, and aren’t using TweetDeck – what’s wrong with you! While I was at Tuttle in London on Friday, I wasn’t there long enough to catch up with TweetDeck guru, Iain Dodsworth. Lucky for us though, our man inside - Christian Payne (@documentally) was there and he recorded this short interview below. Talking With [...]
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