I was a guest on the Tonya Hall Radio Show on Monday talking about social business. You can listen to a replay of the show below. I first came across Tonya and her show at last year’s [...]
Last updated by Andrew at .
While you are here ... Did you know that Andrew also speaks regularly on topics such as this at conferences and events around the world. You may wish to view Andrew's extensive speaking portfolio [...]
Last March, a major Vodafone outage in the UK caused by a break-in by thieves at their Basingstoke facility highlighted how social media can and should be used in a crisis. I am a loyal Vodafone [...]
Twitter should not be seen as a problem for companies, instead it could be the perfect solution, but only if we move from hearing to actually listening. Until now, we may have thought it was just [...]
Both Lucy Kellaway (whom I have never met but would like to) and Jonathan Salem Baskin (with whom I shared an enjoyable dinner in London a few months ago) have written excellent pieces on the use [...]