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The General Data Protection Regulation (GDPR) which takes effect in the EU in May 2018 is seen by many companies as a huge hassle. I see it differently. I see GDPR as a huge opportunity for both [...]
Every organisation has two "tribes" - those "Born-Digital" and those "Going-Digital”. You need both for your organisation to survive in the age of digital disruption.
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When I was invited to speak at the ICMIF Biennial Conference, and heard the theme was “redesigning insurance”, my immediate thought was that this may actually be a never-ending task. It seems [...]