What is a fair value exchange for your personal data? £10, £100, a John Lewis Voucher, a free meal, free WiFi or something else. Ordinary consumers with no real grasp of the “backstage” [...]
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Open Banking in the UK will help to give consumers control of their own financial data in the one place and stimulate better competition between retail banks.
Last week I chaired the mashup event “The social Customer and Social Loyalty” where we were fortunate to have both Warren Buckley, Managing Director, Customer Services for BT, [...]