Last March, a major Vodafone outage in the UK caused by a break-in by thieves at their Basingstoke facility highlighted how social media can and should be used in a crisis. I am a loyal Vodafone [...]
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While in Australia in July I had the opportunity to present to a room full of people who had never used twitter. I was also able to sign them up in real time and introduce them to a new medium. [...]
On July 14th between 4-6pm Visible Technologies is sponsoring an event at the IAB in London looking at the “buzz about the social media buzz”. The team at brand-e.biz has assembled a [...]