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Tweetaleak – probably the only type of leak you can tweet without risk of going to jail

It is encouraging to see a number of public utilities starting to embrace the use of twitter to report outages and faults. Recently I blogged on the use of SMS to report faulty traffic lights in London. Over the past few days I have again chalked up another social media success story, with twitter winning [...]

By Andrew Grill | Posted December 30, 2010 in customer service, twitter | Tagged #tweetaleak, @thameswater, call centres, leak, report, report a water leak, report burst water main, status, thames water, thames water twitter, tweet, tweet a leak, twitter, twtter call centre, utilities on twitter, water, water pipe | Comments (5)

The end game: week 19

Introducing a new section here – the end game. Every week I find things that I’d like to share with London Calling readers – things that are too short for a full blog post, but too long for a tweet. Those of you who do blog will know that it takes a lot of spare [...]

By Andrew Grill | Posted May 8, 2009 in mobile | Tagged blog, end game, Forbes, friday review, jonathan macdonald, MAMA, mobile advertising, Nokia app store, Nokia N97, Ovi, Ovi app store, post, symbian freak, tweet, twitter, vodafone | Comments (0)

Eat’n’tweet – 1pm Thursday 3rd July in London

If you have not read my recent post – is twitter a serious business tool or just a complete waste of time, then you may not know the answer. Suffice to say, those that hold the former view are having an inaugural “Eat’n’tweet” this Thursday 3rd July at 1pm at The Couch 97 Dean Street, [...]

By Andrew Grill | Posted June 28, 2008 in network | Tagged london, lunch, mobile social networking, networking, tweet, twitter | Comments (1)

Is twitter a serious business tool or just a complete waste of time?

Like many people reading this post, I first came across Twitter when reading a story about web 2.0 and the “Facebook phenomenon”. Twitter is normally mentioned in the same sentence as these other websites – but is it really a serious proposition, or one of a number of ways you can now waste your time? [...]

By Andrew Grill | Posted June 26, 2008 in opinion | Tagged Bebo, business twitter, facebook, instant messaging, metadata, mobile, mobile advertising, myspace, now public, nowpublic, social networking, tesco clubcard, tweet, twitter, twitter personality, twitter.com, user generated content, zeitgeist | Comments (6)