Interesting news that Facebook has bought Instagram for a cool $1Bn. I’ve never really understood Instagram. Firstly – you can’t easily go to a user’s instagram profile from a tweet (unless you have the app) and see all the photos they have uploaded, nor can you browse other photos when you are on an Instagram web [...]
By Andrew Grill
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Posted April 15, 2012
in mobile, social media
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Tagged 1D, 6Sync, 6sync VPS, 6sync wordpress hosting, branded url shortener, build your own instagram, camera filters, dabr, diy, diy gram, DIY instagram, DIY photo blogging, diygram, facebook, flickr, HTC Sensation 4G, instagram, instagram $1bn, lc.tl, logies, Mathys van Abbe, mobile photos, moblogging, mobypicture, On Direction, photo blogging, photoblogging, pic, pic.lc.tl, ShoZu, thetodayshow, twitpic, twitter client, url shorteners, yfrog
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Personal Activity Statements Show Effect of Likes, Shares and Comments on Influence and Outreach SAN FRANCISCO, CA–(Marketwire – Apr 12, 2012) – Kred, the Community Influence and Outreach measure from PeopleBrowsr, announced today that actions on Facebook now add Influence and Outreach Points to its scores. People who connect their Facebook account to their Kred profile at [...]
I read with interest the piece in the Telegraph by Katherine Rushton titled London 2012 Olympics: chaos for mobile phones and the comments underneath the piece from outraged Londoners. For those of us for which this is our first taste of an Olympics in our home town or country, some of the antics such as [...]
By Andrew Grill
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Posted November 14, 2011
in mobile, olympics
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Tagged bt, facebook, Katherine Rushton, LOCOG, London 2012, London 2012 Olympics: chaos for mobile phones, o2, olympics, optus, sydney 2000, Sydney Olympics, telstra, twitter, Visa, vodafone
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Those of you in the UK will know that over the last few weeks, twitter has made the front page of the UK newspapers as part of the #superinjunction issue. While I was in the US a few weeks ago, I was asked constantly about the difference between the US and UK adoption of social [...]
By Andrew Grill
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Posted May 18, 2011
in social media
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Tagged blogs, celebrities, facebook, Fred Goodwin, gagging order, Jeremy Hunt, Parliamentary Privelidge, privacy, social media, social network, super injunction, super-injucntion, superinjunction, Tiger Woods, twitter, UK courts, UK laws, uk privacy laws
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Hot in the heels of my Foursquare Fatigue post, the HISTORY channel in the UK has launched an initiative with Foursquare to help people uncover 600 historic sites in London. I attended the launch this morning at the tower of London (and in doing so picked up the HISTORY ♥ London badge). Tom Davidson, who [...]
By Andrew Grill
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Posted February 17, 2011
in foursquare, location based offers
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Tagged AETN, facebook, Facebook deals, Facebook places, foursquare, HISTORY, History 4sq, history foursquare, histoy channel, lbs, location, Location Based Offers, Tom Davidson
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Following on from my recent post on “Foursquare fatigue”, and the recent launch of Facebook deals in the the UK, I thought it would be a good time to look at these initiatives, from both the consumer angle as well as the retailer. Anecdotal discussions with a number of retailers as well as consumers point [...]
By Andrew Grill
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Posted February 13, 2011
in location based offers, location based services
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Tagged AdMarvel, Alistair Goodman, facebook, Facebook deals, Facebook places, foursquare, gps, groupon, LBO, lbs, location, Location Based Offers, location bs, m&s, marks & sparks, marks and spencer, mobile coupons, o2, O2 media, O2 more, placecast, Sean Gregory, social media week, starbucks, starbucks lbs, starbucks location
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Vodafone has declared Britain the “most digitally advanced” country in Europe according to an article in the Telegraph. Vittorio Colao, chief executive, said Britain’s “digital citizens” are much more up to date with the latest technology than mainland Europeans. Vodafone said 70pc of new customers signing up for a contract in the UK demand a [...]
By Andrew Grill
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Posted February 4, 2011
in mobile internet
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Tagged daily telegraoh, facebook, foursquare, infinite, mobile broadband, mobile social, mobile social telstra, myspace, networking, one plan, rupert neate, social networks, telegraph, three, twitter, Vittorio Colao, vodafone
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I noted with interest a new website haveabeerwithmike.com.au which has been launched to support Mike Baird (@mikebairdmp), the current Member for the Seat of Manly, one of Sydney’s beach suburbs. In the great Aussie tradition of “having a beer”, Mike not only invites you to book him for a beer/coffee/chat via the website, but also [...]
By Andrew Grill
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Posted February 1, 2011
in campaigning, elections, social media
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Tagged @mikebairdmp, elections, facebook, hustings, Kristina Keneally, Liberal Party, march 2011 election, member for Manly, Mike Baird, Mike Baird MP, NSW, nsw election, NSW Labor Government, social media campaigning, social media election, twitter
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I’m a big fan of foursquare, I always have been but even I am getting a little fatigued. All that checking in with no real benefit is starting to make me question why I use foursquare at all. With the recent announcement that Facebook Deals is now available in the UK, it is worth looking [...]
By Andrew Grill
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Posted February 1, 2011
in facebook, location based services
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Tagged 4sq, Emily White, facebook, Facebook deals, Facebook places, foursqauare fatigue, foursquare, foursquare London office, foursquare office, groupon, Joanna Shields, lbs, location based advertising, mobile, mobile social networking, normob, social media, the future of foursquare, twitter, twitter London office
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So many things in the early part of January are pointing to 2011 being a serious year for social media, and possibly the year when it comes of age and is plumbed into everything in a powerful and meaningful way. From where I sit at Visible Technologies, where I run international sales (everything outside of [...]
By Andrew Grill
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Posted January 27, 2011
in social CRM, social media
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Tagged crm, facebook, Saints, salesforce, salesforce.com, social, social intelligence, social listening, social media, social media credentials, social media handles, social media monitoring, SPSC, St Peter's Adelaidde, St Peter's College, St Peter's Old Scholar's Association, twitter, visible technologies
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Being based in the UK, it is hard to understand exactly how the US and UK differ when it comes to social media initiatives, and the embedding of social media into everyday marketing and advertising. Over the last week, I have been fortunate enough to be in both Seattle and San Francisco to see how [...]
By Andrew Grill
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Posted January 18, 2011
in social media
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Tagged @nationalrailenq, @pastamoto, @watsoncomedian, @westfieldsfc, facebook, Mark Watson, Pasta Moto, Royal Parks, twitter, Westfield, Westfield San Francisco Centre, Westfield social media
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Following on from my recent post about trends to watch in 2011 (now apparently to be called 2K11), thought I would post about a site worth watching in 2011. I first came across about.me from a link on a person’s twitter bio that directed me to a profile at the site. The simplicity of about.me [...]
By Andrew Grill
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Posted December 21, 2010
in social footprint, social media
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Tagged 2011, 2K11, about, about me, aboutme, aggregation, analytics, aol, AOL acquires about.me, custom profile, dashboard, digital footprint, early adopter, facebook, faebook, flavors, flavors.me, flickr, google, linkedin, name search, one to watch, personal analytics dashboard, personal branding, reputation management, seo, slideshare, social brand, social branding, social footprint, social profile aggregation, trends 2011, twitter, twitter bio
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In 2010, we saw Social Media come into its own, with large and well-known companies in Australia and Europe following the US lead by sitting up and taking notice of this new and demanding channel. No longer is social media seen as a “nice to have”. it is now a permanent line item on all [...]
By Andrew Grill
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Posted December 16, 2010
in social media, trends
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Tagged #twitdef, @bbclaurak, Asa Wahlquist, bbc, corporaate social media, facebook, FedEx, Greenpeace, Jeremiah Owyang, journalism, Julie Posetti, Katie Jacobs Stanton, Katie Stanton, ketchum, Laura Kuenssberg, london calling twitter, MediaCom, mobile and social, monitoring tools, Nestle, peer advocacy, social crm, social media, social media marketing, social media monitoring, social search, twitter, twitter London, twitter London Calling, twitter London HQ, WOMMA
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In this week’s Campaign Magazine, there is a good review of the recent Haymarket Brand Media and News International Big Digital Debate – held on 19th November in London. I can’t find the copy online, as it is a “promotion” in the magazine, but one comment by Daren Rubins who is the Managing Director of [...]
By Andrew Grill
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Posted December 7, 2010
in social media
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Tagged 19 november, advertising, advertising.communites, agencies, Alex Hole, big digital debate, Bonfire, bonfires and fireworks, Burger King, clients, community, Daren Rubins, David Hilton, facebook, Firework, Grant Millar, haymarket media, media owners, Media Square, News International, phd, Roger Parry, Sarah Power, social media, Sony Ericsson, Stephen Haines, traditional agency, traditional media, Vizeum, YouGiv
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An in-depth social media study conducted by FedEx and Ketchum of more than 60 well-known companies has found that significant changes are on the horizon for the way companies will use social media tools to communicate internally. The brands studied include Allstate, American Lung Association, AT&T, Bausch & Lomb, Booz & co, Cargill, CDW, Charles [...]
By Andrew Grill
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Posted November 22, 2010
in social media
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Tagged Allstate, American Lung Association, Assessing, AT&T, bausch & Lomb, booz & co, Cargill, CDW, charles schwab, Chase, Chevron, cisco, Collaborating, dow, Duke Energy, electrolux, Experimenting, facebook, federal express, fedex and ketchum, fexed, Ford, FPL, GE, GM<Ingersoll Rand, Hallmark Cards, Home Depot, Honeywell, IBM, Iridium, ketchum, KPN, Kraft, leadership, Leo Burnett, Listening, mars, metlife, Nichelin, Office Depot, p&g, Pactiv, participation, Pepsi, philips, PNC, Popeyes, Reclaiming, Refining, renault, Sears, Shell, social media, social media best practice, social media leadership, social media report, Southwest Airlines, Standard & Poors, Staples, Strategy & Planning, Symantec, Tellabs, twitter, United, youtube
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Good question. Almost daily I am asked by clients to “find us the influencers” using social media monitoring. However by focusing on those who we deem to be influential are we missing a trick with those who are already advocates for our brand. Michael Brito, Vice President of Social Media, for Edelman Digital and 3 [...]
By Andrew Grill
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Posted November 1, 2010
in influence, social media
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Tagged @vodafoneUK, advocate, advocates, celebrities, Edelman, facebook, influencers, innfluencer, Michael Briro, social intelligence, social media, social media monitoring, social media today, sure signal, suresignal, trust barometer, twitter, vodafone
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Amazingly I have held this post in draft for over 12 months (I have been busy working with blue-chip clients in social media and running after a 4 year old). I was prompted to take it out of draft and publish it as a result of a BBC story I read today: “Facebook driving mobile [...]
By Andrew Grill
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Posted October 15, 2010
in mobile social networking
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Tagged 360.com, facebook, mobile, mobile social networking, Morgan Stanley, orange, Social Life, social networking, teenagers don't twitter, twitter, vodafone 360
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I have just been sent this really insightful report on “social shopping” from UK based agency Immediate Future. Summary: Consumers want incentives for review and recommendation. Credibility of reviews is unaffected when reviewers are rewarded. New research* published today by social media agency, immediate future, demonstrates a desire from consumers to be more involved in [...]
By Andrew Grill
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Posted October 12, 2010
in research, social media
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Tagged adam lewis, blogs, facebook, GWI research, immediate future, incentive, internet retailing conference, ocial shopping, onlien shopping, online, online buying habits, online shopping habits, recommendation, retail, shopping, social media, social networks, social shopper, survey, twitter
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For the second time in as many months, a potential client has informed me that “the internal IT team are developing and evaluating their own home-grown social media monitoring platform”. This either points to the fact that the entire social media monitoring industry has failed, or the IT departments think they can build a better/faster/cheaper [...]
By Andrew Grill
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Posted October 10, 2010
in social media
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Tagged @andrewgrill, actionable insight, adtech, automated sentiment, coverage, crorporate, data capture, diy, do it yourself, facebook, indoor coverage, insight, iphone, market research, orange, sentiment, Shiva Rajarman, social media, social media monitoring, twitter, twitter.facebook, visible intelligence, visible technologies, vodafone, workflow
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I’m still trying to understand the source of these figures, but thought it worth a quick post as this simple rankings table turned up in my Twitter stream this morning via @dorando. I’ve done a quick audit of these numbers using Wikipedia and they don’t exactly stack up but it is amazing to compare the populations [...]
By Andrew Grill
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Posted September 8, 2010
in social media
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Tagged @dorando, census, facebook, global, myspace, population, rankings, social media, social networks, twitter, world
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I spied an interesting article in a recent Independent “Viewspaper” section (consumed on the iPad of course) titled “Welcome to Planet Blog: How blogging has taken over the world” that basically said we are all bloggers now. This got me thinking – firstly is this true, and also what is the status of the “pure” bloggers [...]
By Andrew Grill
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Posted August 28, 2010
in social media
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Tagged blogger, blogging, facebook, Independent, influencer, microblog, speed communications, stephen waddington, twitter, typepad, Viewspaper, visible technologies, wadds, wordpress
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It must be a slow news week, because a recent Daily Mail article by Jason Lewis titled How ‘BT Sarah’ spies on your Facebook account: secret new software allows BT and other firms to trawl internet looking for disgruntled customers seems to suggest that companies that are actively seeking our customer feedback on public websites [...]
By Andrew Grill
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Posted June 6, 2010
in social media
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Tagged beat-up, beatup, bt, BT Sarah, carphone warehouse, customer service, daily mail, daily mail beat-up, debatescape, engage, facebook, integrate, Jason Lewis, learn, listen, listen learn engage integrate, social media monitoring, social networking, social networks, spying, twitter, visible technologies
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Foursquare seems to be in the news a lot recently, and is starting to exhibit a similar hype curve to that of Twitter. Update 15 March 2010: with one tweet from @mrskutcher (aka Demi Moore) the battle of the location based social media platforms is now over. Now that she is on Foursquare and other [...]
By Andrew Grill
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Posted March 13, 2010
in mobile, social media
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Tagged 4sq, @andrewgrill, @aplusk, @janole, @mrskutcher, Aston Kutcher, badges, barista, barista badge, best symbian foursquare app, brightkite, check-in, Debenhams, Debenhams foursquare offer, Demi Moore, facebook, four square, foursquare, foursquare 101, foursquare advertising, foursquare business model, foursquare celebrities, foursquare currency, foursquare Demi Moore, foursquare local offer, foursquare social currency, google, gps, gravity, lba, lbs, location, location advertising, location based advertising, location based services, location based social, mayor currency, Nokia, rummble, seeker wireless, social currency, social media, social media advertising, social networks, starbucks, starbucks foursquare, sxsw, sxsw09, symbian foursquare app, twitter, what is foursquare
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There is a great Social Media conference being held in London next week and looking at the conference program, it looks like being a great event and very timely. From their website… Europe’s leading social media event. Two day event featuring four dedicated conference streams, workshops and exhibition to be held at Olympia conference centre in [...]
By Andrew Grill
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Posted March 12, 2010
in social media
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Tagged #SMWF, #ukelection, @SocialNetworkWF, barclaycard, Bebo, COI, facebook, Ikea, linkedin, london social media conference, Marks & Spencer, Mercedes-Benz, orange, social media conference, social media forum europe, twitter, UK Election, Virgin Atlantic
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I’ve just seen the details for this year’s MIPTV to be held in Cannes April 12 – 16th. From the conference agenda – where else would you find Shine Group’s Elisabeth Murdoch and Joanna Shields, News Corp’s Jonathan Miller, Sky’s Jeremy Darroch to name just a few in the same room. MIP Digital kicks off [...]
By Andrew Grill
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Posted March 8, 2010
in conference
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Tagged aol, bbc, bt, cannes, Channel 4, conference, digital emmy, Elisabeth Murdoch, emmy, facebook, France Télévision Interactive, Hulu, Intel, ITV Marvel Entertainment and RTL Group, Jeremy Darroch, Joanna Shields, Jonathan Miller, microsoft, mipdigital, miptv, MTV, murdoch, news corporation, Nokia, Paramount Digital Entertainment, shine group, sky, Starz Media, The Walt Disney Company, vodafone, Warner Bros, youtube
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This article first appeared in the PointZero magazine, issue 2 October 2009. It is often said that marketing helps consumers decide which product they should buy, and the customer service and operations department of any company is where this work can come undone in a flash. As rightly identified by Dave Evans in a recent [...]
By Andrew Grill
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Posted October 16, 2009
in social media
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Tagged customer service, Dave Carroll, Dave Evans, engage, facebook, integrate, learn, listen, listen learn engage integrate, marketing, mind the gap, operations, pointzero, social business, social media, social media advertising, social media metrics, social media monitoring, social media platform, social thermometer, twitter, United, united breaks guitars
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This post looks at taking social media mobile and how the growth in social networks will drive mobile internet usage. You can’t help noticing how fast social networks are growing around the world, and with the two that get the most press lately – Facebook and Twitter, the real question is what does the explosion [...]
By Andrew Grill
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Posted October 6, 2009
in social networking
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Tagged Allan Moore, facebook, microsoft, mobile internet, mobile internet adoption, mobile internet plans, mobile meets social networking, mobile social, mobile social media, mobile social networking, mobile web, moso, orange, Orange social life, social media, social networking, the glittering allure of the mobile society, twitter, vf360, vodafone 360
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I read an interesting report in the Telegraph yesterday that says London is the “social media capital of the world”. This is not hard to believe – a city of 8 million people that the Telegraph claim would rather tweet than talk to each other on the tube. But with such a focus on social [...]
By Andrew Grill
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Posted September 30, 2009
in social media
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Tagged advertising, brands, Cathy Wilcox, conversation, crm, dave edwards, engage, engagement, facebook, integrate, isnack 2.0, John Bell, Kraft, learn, listen, Listening, london social media capital, London twitter capital, ogilvy, ogilvy 360, ogilvy 360 digital influence, ogilvy pr, ogilvysocial, Participating, Peter Friedman, Revolution magzine, rory sutherland, social crm, social media, Social Media experts, starbucks, step change, twitter, twitter conference, twitter for brands, Vegemite
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The short answer is no I do not believe so, otherwise I would not have set up @madeleinegrill’s twitter account for when she is older. Last week I was asked by Sky News to provide comment on the issue of “Techno addiction”, as a result of a report by Northampton University, where a study of 1,200 people carried [...]
By Andrew Grill
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Posted September 28, 2009
in social media
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Tagged addicted to text, Amelia Torode, attention deficit, bbc, blackberry, blackberry flashing light, blackberry light, blackberry orphans, distraction, email light, email overload, facebook, guardian, information overload, Mark Stone, Nada Kakabadse, Northampton University, Outlook, overload, productivity, Professor Nada Kakabadse, Sigel press, Sigel report, sky, Sky News, Sky News TV, social distraction, social media, social media addicts, social media children, social media orphans, social network anxiety, social network research, Susan Bailey, techno addcicts, techno addiction, Techno Addicts: Life Style Through Technology, twitaholic, twitter, twitter addiction, xobni
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Today Vodafone announced their new Vodafone 360 initiative #vf360 to raise the stakes in the mobile social networking and app store battle between operators. Designed as a major refresh of their Vodafone Live! initiative, Vodafone 360 aims to go beyond a simple web portal and instead link Vodafone customers with their favourite mobile applications and [...]
By Andrew Grill
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Posted September 24, 2009
in social media, vodafone
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Tagged 118 118, 118118, ESPN soccernet, facebook, friends, KGB, lbs, location, maps, photos, social media, social networking, Timeout, Timeout film, Tube Exists, twitter, vf360, vodafone, vodafone 360, vodafone facebook, Vodafone Mclaren Mercedes, Vodafone shop, vodafone social media, vodafone social networking, vodafone twitter
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