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For some time now, Apple has been a stand-out as a company that has seemingly shied away from social media, while at the same time being very successful. All that may change with the news that [...]
Today I can announce that I am joining IBM Interactive to help grow their Social Business practice. I have greatly enjoyed my nearly two and a half years as CEO of Kred, and I am leaving the team [...]
For many in the social media and marketing industry, the Channel 4 Dispatches program aired on Monday 5th August 2013 in the UK came as no surprise. You can watch a 2 minute trailer for the show [...]
An interesting thing is happening to bloggers that are becoming more popular – we are being asked if we would accept articles on our site in return for payment. As someone who has been [...]
Earlier in the week, I blogged about a survey commissioned by Australian telco Optus looking at the future of business. As well as surveying 550 people working in companies, they also [...]
Optus report shows only 4% of Australian consumers using social media to contact companies – is this a typo??
Hot on the heels of the news that UK mobile operator O2 has seen a drop of ONE MILLION customers calling their call centres, research commissioned by Australian telco Optus suggests that [...]