This post has been a few days in the making. The impetus was an event I attended in London on Wednesday sponsored by Microsoft “Social Media – one tool amongst many”. There was naturally a stellar line-up including Catriona Oldershaw, Alan Patrick, Abigail Harrison and Philip Sheldrake. The title of the event was somewhat obscure, [...]
I have just finished reading a new book by Philip Sheldrake that looks at social business. I’ve been a fan of Philip’s writing since his first book, The business of Influence, and this book does not disappoint. The book was released on Wednesday May 15th, and I was lucky enough to secure an advance review copy which I read [...]
Recently I have been speaking to a range of audiences about how social media technologies and practices can be used inside an organisation. The use of social media inside an organisation is more commonly being referred to as social business. In many of the workshops I have lead lately, one of the most common discussion [...]
IBM seems to be on a roll at the moment, and almost weekly I am seeing new marketing material from them to do with social business. One recent report that caught my eye is titled “Patterns in achieving social business success by leading and pioneering organizations”. You can download the report, and I have provided [...]
On Tuesday 23rd April, I attended the socialbakers Engage conference in London as the guest of their CEO Jan Rezab. No sooner had I arrived, I met up with fellow blogger and friend Neville Hobson who was organising the composition of the afternoon expert panel on “the next stage of social media”. Unfortunately three of the panellists had pulled out, so Neville asked [...]
Amazing news that the Associated Press Twitter feed was hacked recently, driving a 143-point fall in the Dow Jones industrial average from a single (false) tweet. If you enjoyed this blog post you may like other related posts listed below. To receive future posts as you can subscribe via email or RSS, download the android app, [...]
So impressed was I with a recent report from Altimeter group on Social Business titled “The evolution of social business – six stages of social business transformation” that I decided to do a multi-part blog post. The first post can be viewed at lc.tl/asb1 In this second post, I am looking at the section of [...]
I was a guest on the Tonya Hall Radio Show on Monday talking about social business. You can listen to a replay of the show below. I first came across Tonya and her show at last year’s South by Southwest (SXSW), when she topped our Kred real-time leaderboard for the event on a daily basis. She wanted [...]
Recently I have been speaking with University and College students about influence, social media, social business and how to get hired using social. In each case I have been extremely humbled that they would want to have me into their class to present either in person, or via Skype. My recent string of lectures started in New [...]
I met up up with a friend recently who joined a large well known company a little while ago. Because both the company and my friend are well known, I won’t go into specifics for obvious reasons. When I was talking to my friend about the recruitment process, one question they asked him struck me. [...]
Recently I have been writing and speaking more about social business than just social media. Many ask me “what is the difference?”, and “why should I care?”. I hope to answer both these questions in this post. If you enjoyed this blog post you may like other related posts listed below. To receive future posts [...]
Travelling from London to San Francisco, I had a lot of time to catch up on my reading. I spent a good hour somewhere over the Atlantic reviewing an excellent new report from from Altimeter group by Charlene Li and Brian Solis titled “The Evolution of Social Business”. If you enjoyed this blog post you may like other related posts listed below. [...]
Speaking at a recent event in the US, and as reported by Forbes, Ginni Rometty, CEO of IBM believes that big data, social, and data analytics are the 3 areas which will give companies a competitive advantage. If you enjoyed this blog post you may like other related posts listed below. To receive future posts [...]
Eagle eyed London Calling readers will have noticed that this blog has taken a closer look at the effects of digital disruption over the last few months. Not only do I enjoy writing on this topic, I believe it is at the centre of CEO thinking across the world today. This was borne out by [...]
I see many companies that are trying to get on the social media bandwagon, so they can say they are “doing social”. I’m not not talking about companies just setting up a Twitter feed, or a Facebook page – instead those companies that want to encourage their workforce to start to really use social media, [...]
Any business must learn to deal with negative feedback. It is a fact of life that just as not everyone may like you as a person, people may not like your brand or product for one reason or another. Over my career I have been fortunate to be trusted as the brand ambassador and public [...]
Over the past several posts I have been looking at the excellent Capgemini report on digital leaders. To understand this post, you may need a quick refresher on the four types of digital maturity: fashionistas, digerati, beginners and conservatives. The diagram below and this post will help. If you enjoyed this blog post you may [...]
Over the last week, two large operators – one in Australia and one in the UK have changed data price plans as a result of strong feedback on social networks. This is a pleasing trend, a mobile operators are apparently starting to listen to the feedback being provided via social media and making changes. The first example [...]
Following on from my earlier post about the Capgemini report: The digital advantage: How digital leaders outperform their peers, in this follow-up post I am going to look at their analysis of which industries have the most digital maturity. As a quick recap, in case you have not read my earlier post, the four types of [...]
I’ve just finished reading an excellent report form MIT Sloan and Capgemini looking at how firms that “get digital” are massively outperforming their peers. The report, titled “The Digital Advantage: How digital leaders outperform their peers in every industry” has been 2 years in the making, with some 391 large companies surveyed. If you enjoyed [...]
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