As many London Calling readers know, I travel intentionally a LOT for business as I spread the message about social business and in particular Kred. As I live in West London, my nearest airport is Heathrow so I am there on a regular basis. I have been a frequent visitor since 2005, and have maintained a love-hate relationship with this place. Sometimes though [...]
Many of you know that I no longer deal with organisations the old way – I don’t like waiting in a telephone queue because “my call is important”. Instead, I tweet. On Tuesday night, I was out walking and came across a fairly major water leak. Not knowing which number to call, I remembered that [...]
Many people have read my review of the new EE 4G service – it has been my all-time most popular post. You can also read it here Don’t move to 4G on EE just yet – they’re not ready for you In this post I explained how poor processes (sending me the wrong SIM card [...]
I never expected to have to write this post. I actually had another post ready in draft, to be posted on October 30th, the day the new 4G LTE network went live from Everything Everywhere (now known as EE). In that post, I was going to praise the 4G speeds I was getting all over [...]
It is encouraging to see a number of public utilities starting to embrace the use of twitter to report outages and faults. Recently I blogged on the use of SMS to report faulty traffic lights in London. Over the past few days I have again chalked up another social media success story, with twitter winning [...]
This afternoon, I received the following email from home delivery company Ocado – titled “Important information regarding operational trading hours at Ocado” The email appears below (click for larger view) What was amazing to read is that for some good news (they are extending deliveries in our area to include Sunday – which provides more [...]
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