Archive: 15/01/2013

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I was on a very interesting briefing call last night with Frost and Sullivan. They are putting together some research around social media listening tools as part of an annual study on the industry. What was refreshing during the 90+minute call, was that the Frost & Sullivan analysts asked some really interesting questions beyond the […]

With the news that the UK’s largest music retailer HMV is to go into administration, hot on the heels of photography retailer Jessops, the stark reality is that digital disruption is starting to bite faster than perhaps even the experts expected. Some months ago, I reviewed an excellent report by Deloitte in Australia (ironically their UK arm is HMV’s […]