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Monthly Archives: January 2011

Is 2011 the year of social? Early pointers provide positive signs

So many things in the early part of January are pointing to 2011 being a serious year for social media, and possibly the year when it comes of age and is plumbed into everything in a powerful and meaningful way. From where I sit at Visible Technologies, where I run international sales (everything outside of [...]

By Andrew Grill | Posted January 27, 2011 in social CRM, social media | Tagged crm, facebook, Saints, salesforce, salesforce.com, social, social intelligence, social listening, social media, social media credentials, social media handles, social media monitoring, SPSC, St Peter's Adelaidde, St Peter's College, St Peter's Old Scholar's Association, twitter, visible technologies | Comments (7)

US vs UK use of social media as a call to action

Being based in the UK, it is hard to understand exactly how the US and UK differ when it comes to social media initiatives, and the embedding of social media into everyday marketing and advertising. Over the last week, I have been fortunate enough to be in both Seattle and San Francisco to see how [...]

By Andrew Grill | Posted January 18, 2011 in social media | Tagged @nationalrailenq, @pastamoto, @watsoncomedian, @westfieldsfc, facebook, Mark Watson, Pasta Moto, Royal Parks, twitter, Westfield, Westfield San Francisco Centre, Westfield social media | Comments (11)

Why hospitality and social media are such a good fit

While many companies are still coming to grips with how they need to change their approach as a result of the rise and rise of social networks, one industry is well placed to capitalise on it right now. Well before Facebook was even a glint in Mark Zuckerberg’s eye, the Hospitality industry has been delivering [...]

By Andrew Grill | Posted January 17, 2011 in social media | Tagged customer service, hospitality, Hyatt Canberra, icmarkhopkins, Intercontinental, International Hotels Group, Mark Hopkins, Mark Hopkins San Francisco, San Francisco, social media, social networks, Suite, twiter | Comments (7)

How to avoid paying data roaming charges on your next overseas trip part 1 – before you go [UPDATED]

[UPDATED November 2011 with E587 details] These tips were featured in the Wired UK September magazine on page 82. Click the image for a larger view. I’ve heard so many horror stories about high data roaming charges from friends and colleagues over the years. This has always surprised me because I’ve managed to keep my [...]

By Andrew Grill | Posted January 1, 2011 in featured, mobile broadband, roaming | Tagged 3, 3 mifi, 3G in London, 3MiFi, All Day PA, allday PA, AT&T, AT&T mobile internet, AT&T plans, AT&T prepaid, bis roaming, blackberry bis roaming, blackberry roaming, blackberry roaming tips, blackberry wifi roaming, data roaming, data roaming tips, data SIM, dongle, expansys, handet unlocking, handset unlocking, high data roaming costs, international travel secrets, international traveller secrets, intrnational traveller tips, iPad, ipad data overseas, ipad roaming, ipad roaming in London, iphone, locked handset, Martin Sauter, MiFi, mifi roaming, mobile broadband, mobile inernet, mobile internet overseas, Nokia X3-02, prepaid wireless internet access, prepay mobile internet, roaming, roaming in London, roaming in the UK, sectet travel tips, top tip broadband abroad, top travel tips, travel tips, travelling to the UK, tripit, truphone, truphone charges, truphone data, truphone review, truphone SIM, truphone tips, unlock, visiting London, vodafone, vodafone data roaming, vodafone passport, Vodafone Top up and Go, WiFi alternatives, Wired, Wired magazine, Wired UK, wireless moves, wirelessmoves, world traveller | Comments (33)

How to avoid paying data roaming charges on your next overseas trip part 2 – while you are there [UPDATED]

This posts follows on from part 1, titled “How to avoid paying data roaming charges on your next overseas trip part 1 – before you go” and has been updated in August 2011 to reflect pricing changes and more tips from my travels. Now you have your unlocked phone, cheap 2nd phone, local SIM card [...]

By Andrew Grill | Posted January 1, 2011 in mobile broadband, roaming | Tagged 3, 3 mifi, 3G in London, 3MiFi, All Day PA, allday PA, AT&T, AT&T mobile internet, AT&T plans, AT&T prepaid, blackberry roaming, data roaming, data SIM, dongle, ebtropay, expansys, handet unlocking, handset unlocking, international travel secrets, international traveller secrets, intrnational traveller tips, iPad, ipad data overseas, ipad roaming, ipad roaming in London, iphone, locked handset, Martin Sauter, MiFi, mobile broadband, mobile inernet, mobile internet overseas, prepaid wireless internet access, prepay mobile internet, roaming, roaming in London, roaming in the UK, sectet travel tips, top tip broadband abroad, top travel tips, travel tips, travelling to the UK, tripit, truphone, truphone SIM, unlock, Virtual Visa, visiting London, vodafone, vodafone data roaming, vodafone passport, Vodafone Top up and Go, WiFi alternatives, wireless moves, wirelessmoves, world traveller | Comments (7)